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Responsible Gaming

Last Updated: January 15, 2026 Contact: +1 (204) 568-8675
Email: play@manitobalottoplay.com
Operational Address: Kildonan Place Shopping Centre, Unit 112 (Near Hudson's Bay), 1555 Regent Avenue West, Winnipeg, MB R2C 4J2, Canada

OUR COMMITMENT TO RESPONSIBLE PLAY

At Manitoba Lotto Play, we are dedicated to ensuring that lottery participation remains a safe and enjoyable form of entertainment for all Manitobans. We take our role in supporting responsible gaming seriously and are committed to providing tools and information that help our community play with awareness and control.

RECOGNIZING THE SIGNS

Lottery play should never negatively impact your well-being. Be mindful of signs that may indicate a shift from entertainment to concern:

  • Spending more on tickets than originally planned
  • Feeling the need to “catch up” on losses by playing more
  • Hiding lottery participation from those close to you
  • Missing work, family time, or other responsibilities due to gaming
  • Using money meant for essentials, or borrowing, to play
PLAY MINDFULLY: OUR TIPS FOR MANITOBA PLAYERS
  • Set a limit and hold to it – decide on a play budget before you start
  • See it as entertainment – the lottery is a game, not a source of income
  • Leave losses behind – never play to recover what’s been spent
  • Keep balance in your day – mix lottery play with other activities you enjoy
  • Play for fun, not to escape – if you're playing to avoid stress or low mood, it may be time to pause
TAKING A BREAK: SELF-EXCLUSION

If you wish to step back from lottery-related content and notifications, we offer a self-exclusion option. Contact our team at play@manitobalottoplay.com to request temporary or permanent exclusion from Manitoba Lotto Play communications and services.

IF YOU NEED SUPPORT

You are not alone. Help is available across Manitoba and Canada:

  • Manitoba Gambling Helpline: 1-800-463-1554
  • ConnexOntario (serves Manitoba referrals): 1-866-531-2600
  • Gamblers Anonymous Manitoba: Local meetings listed at gamblersanonymous.org/mb
  • Canadian Centre on Substance Use and Addiction: 1-866-366-3666
AGE REQUIREMENTS

In accordance with Manitoba law, you must be 18 years of age or older to participate in lottery games. Manitoba Lotto Play does not target or permit access to individuals under the legal age, and we encourage parents and guardians to use device-level controls to prevent underage access.